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Data protection

Data Protection Policy

This Policy aims at informing you about our privacy policy and the way we use your personal data when you visit www.ethypharm.com, www.ethypharm.fr, www.ethypharm.de  www.martindalepharma.co.uk, www.ethypharm.co.uk, and explains how Ethypharm, its affiliates and subsidiaries may collect, use and disclose information obtained through any website or internet service under the control of companies of the Ethypharm group.

By using our websites you agree to the terms of this Data Protection Policy and authorize us to gather, parse and retain data related to the provisions of the websites, as described in this Data Protection Policy.

  1. Collection and storage of personal data.

When you visit our websites or communicate with us, we may collect personal data.

Personal data means any information that relates to an individual which may be directly or indirectly identified or identifiable such as but not limited to name, address, email address or phone number.

We collect Personal data through the websites for example when you apply for a job, post comments or pictures, request information, communicate with our customer, communication or pharmacovigilance teams through our websites.

When you visit our websites, the browser on your device automatically sends information to the websites server. This information is temporarily stored in a so-called log file. The following information is recorded without your intervention and stored until it is automatically deleted:

  • IP address of the requesting computer;
  • Date and time of access;
  • Name and URL of the retrieved file;
  • Website from which the website is accessed (referrer URL);
  • the browser used and, if applicable, the operating system of your computer as well as the name of your access provider.

The mentioned data will be processed by us for the following purposes:

  • Ensuring a smooth connection to the website;
  • Ensuring comfortable use of our website;
  • Evaluation of system security and stability; as well as
  • Other administrative purposes.

In addition, we use cookies and analysis services when you visit our website. You will find more detailed explanations under numbers 4. and 5. of this data protection declaration.

  1. Purpose of use of your Information and legal basis.

The Personal data we collect are used to communicate with you, respond to your requests, provide and improve our services or otherwise,  as may be required by law, regulation or governmental obligations.

The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f) of the EU General Data Protection Regulation (“GDPR”). Our legitimate interest for data collection follows from the purposes listed above. Under no circumstances do we use the data collected for the purpose of drawing conclusions about you personally.

  1. Information disclosure

We may share your information, on a need to know basis with our affiliates and subsidiaries, to comply with legal obligations, to protect and defend our rights and property and with your permission.

Your personal data will not be transmitted to third parties for purposes other than those listed below.

We will only pass on your personal data to third parties if:

  • You have given your express consent pursuant to Art. 6 para. 1 sentence 1 lit. a) GDPR,
  • The disclosure pursuant to Art. 6 para. 1 sentence 1 f) GDPR is necessary to establish, exercise or defend legal claims and there is no reason to assume that such interests are overridden by your interests or fundamental rights and freedoms.
  • A legal obligation exists for the data transfer pursuant to Art. 6 para. 1 sentence 1 lit. c) GDPR, and
  • The data transfer is legally permissible and is necessary for the performance of a contract with you in accordance with Art. 6 para. 1 sentence 1 lit. b) GDPR.
  1. Cookies

We use cookies on our website. Cookies are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do no damage to your end device, do not contain viruses, Trojans or other malware.

Information is stored in the cookie that results in each case in connection with the specifically used terminal device. However, this does not mean that you can be directly identified.

The use of cookies serves to make the use of our website more pleasant for the user. For example, we use so-called session cookies to recognise that you have already visited individual pages of our website. These are deleted automatically after leaving our site.

In addition, we use temporary cookies that are stored on your end device for a specified period of time to optimise user-friendliness. If you visit our website again to use our services, it will automatically recognise that you have already visited and what entries and settings you have made so that you do not have to enter them again.

We also use cookies to statistically record the use of our website and evaluate it for you for the purpose of optimising our offer (see number 5. below). These cookies enable us to automatically recognise when you return to our website that you have already visited. These cookies are automatically deleted after a defined period of time.

The data processed by cookies is required for the aforementioned purposes in order to protect our legitimate interests and those of third parties pursuant to Art. 6 Para. 1 S. 1 lit. f) GDPR.

Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or so that a message always appears before a new cookie is created. However, the complete deactivation of cookies can lead to your being unable to use all functions of our website.

  1. Google Maps

We use the Google Maps API to visually display geographical information. When using Google Maps, Google (Google Inc., 1600 Amphitheatre Parkway, Mountain View, California, 94043) also collects, processes and utilises data about the use of the maps functions by visitors to the websites. Further information on data processing by Google can be found in Google’s privacy policy, which you can access at www.google.com/privacypolicy.html

  1. Rights of data subjects

You have the right:

  • in accordance with Art. 15 GDPR, to obtain information about your personal data processed by us. In particular, you may request information about the purposes of the processing; the category of personal data concerned; the recipients or categories of recipients to whom the personal data have been or will be disclosed; the envisaged period for which personal data will be stored; the existence of the right to request rectification, erasure, restriction of processing or to object to such processing; the right to lodge a complaint; the source of the personal data, where the data has not been collected by us; and the existence of automated decision-making, including profiling and, where applicable, meaningful information about the logic involved;
  • in accordance with Art. 16 GDPR, to demand immediate rectification of inaccurate personal data or completion of incomplete personal data stored with us;
  • in accordance with Art. 17 GDPR, to demand the erasure of personal data stored with us, unless the processing is necessary for exercising the right to freedom of expression and information; for compliance with a legal obligation; for reasons of public interest; or for the establishment, exercise or defence of legal claims;;
  • in accordance with Art. 18 GDPR, to demand the restriction of processing of personal data if you contest the accuracy of the personal data; the processing of the personal data is unlawful, but you oppose its erasure; we no longer need the data, but you require it for the establishment, exercise or defence of legal claims; or you have objected to processing in accordance with Art. 21 GDPR;
  • in accordance with Art. 20 GDPR, to receive the personal data you have provided in a structured, commonly used and machine-readable format or to demand transmission to another responsible party;
  • in accordance with Art. 7 para. 3 GDPR, to withdraw your consent at any time. As a result, we will no longer be permitted to continue processing data based on the original consent; and
  • in accordance with Art. 77 GDPR, to lodge a complaint with a supervisory authority. As a rule, you have the right to lodge a complaint with the supervisory authority in your state of habitual residence, place of work or the place of our registered office.
  1. Right to object

If your personal data are processed on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f) GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, provided that there are grounds relating to your particular situation or if the objection is directed against direct marketing. In the latter case, you have a general right to object, which we will implement irrespective of the particular situation.

If you wish to exercise your right to withdraw consent or object to processing, simply send an e-mail to the contact information  indicated below.

  1. Data security

We use the most common SSL (Secure Socket Layer) method for data security in connection with the highest level of encryption supported by your browser. Usually this is a 256-bit encryption. If your browser does not support 256-bit encryption, we instead use 128-bit v3 technology. Whether a single page of our website is transmitted in encrypted form is indicated by the closed display of the key or lock symbol in the lower status bar of your browser.

We also use suitable technical and organisational security measures and take steps to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our data security measures are continuously updated in line with technological developments but the internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us.

  1. Validity and changes to this data protection declaration

This data protection declaration has been updated to comply with GDPR and is valid as of 25 May 2018.

Future developments of our website and offerings or changes in legal or official requirements may necessitate subsequent changes to this Data Protection Policy.  As a consequence, we may revise it from time to time and post any adjustment on this web page

  1. Contact Information

If you have any questions or if you wish to exercise your choices or rights, please contact us at :

E-mail: dpo.fr@ethypharm.com or dpo.uk@ethypharm.com

Mail to : Data Privacy Officer – Group 194 Bureaux de la Colline – Bâtiment D – 92213 Saint Cloud – France

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select products
  • Are there bioequivalence data with OxyContin? Fleche bas
  • Yes, data from twelve bioequivalence studies comparing Abtard with the reference product were submitted in support of the application for Marketing Authorisation.
  • How do I store Abtard® tablets? Fleche bas
  • We do not have information on the stability of Abtard® tablets outside of the original packaging. Abtard® tablets must be stored below 25°C in the original packaging to protect from moisture.
  • Is Abtard Monophasic or biphasic? Fleche bas
  • Abtard prolonged -release tablets are bioequivalent to OxyContin prolonged-release tablets and are biphasic, meaning that there is an initial absorption of approximately 40% of oxycodone from the tablet providing onset of analgesia within one hour in most patients, followed by a more controlled absorption, which determines the 12-hour duration or action.
  • How do I take Abtard® tablets? Fleche bas
  • Abtard® tablets must be taken as directed by your doctor or pharmacist. Abtard® tablets must be swallowed whole with a sufficient amount of liquid and not chewed.
  • Are the tablets film coated? Fleche bas
  • Yes they are
  • Are 2 x 60mg tablets bioequivalent to a single 120mg strength of OxyContin? Fleche bas
  • There are no bioequivalence studies for Abtard 2 x 60mg versus one single dose of 120mg of OxyContin.  It is a matter of clinical judgement for the prescriber to decide whether 2 x 60 mg tablets can be used.  What the bioequivalence studies prove is that Abtard 60mg is bioequivalent to OxyContin 60mg.  In practice if a retail pharmacist received a prescription for 120mg of OxyContin and only had the 60mg OxyContin available would they give 2 x 60mg tablets
Please feel free to contact us for any further question. Please note that we are unable to provide medical advice.
Contact: medinfo@martindalepharma.co.uk
Picto_Calculette HOW MUCH COULD YOU SAVE ? Fermer
across our products
across our products

England & Wales
The data in this dashboard includes General Practice Prescribing Data - NHS prescriptions that are prescribed in England & Wales by GPs, and non medical prescribers that have prescribed on behalf of the GP practice, that are then dispensed in the community.

NHS Prescription Services, part of the NHS Business Services Authority (BSA), is the provider of the England data and NHS Wales Shared Partnerships Services is the provider of the Wales data.

This public sector information is licensed under the Open Government Licence v3.0.

The cost model compares Ethypharm products to alternative products. Only comparable doses of alternative products, which can be clearly identified in the NHS prescription data, are used in the model.

The data in this dashboard includes General Practice Prescribing Data - NHS prescriptions that are prescribed in Scotland by GPs, and non medical prescribers that have prescribed on behalf of the GP practice, that are then dispensed in the community.

ISD, NHS Scotland is the provider of the data.

This public sector information is licensed under the Open Government Licence v3.0.

The cost model compares Ethypharm products to alternative products. Only comparable doses of alternative products, which can be clearly identified in the NHS prescription data, are used in the model.